At VantaStat, which is owned and operated by MedVanta LLC, we are committed to the right to privacy for our website visitors and our VantaStat users. When a person visits our web site or uses our VantaStat mobile app, we may collect and track data. This information helps us to improve upon the content provided on our site and our services. Information collected may include how long you spend on our site, the pages you visit, your browser and operating system types and the name of your Internet service provider.

Our website and VantaStat mobile app provides the capability to request information and help online. To process your request, we may require that you provide us with personal identifying information. All information collected is held in complete confidence. It is our policy not to share the information with third parties for any reason, unless legally required to do so or as necessary to process your requests and to deliver services.

The following is our full Privacy Policy. If you have any questions about our privacy policy or our use of information, please contact us. 

VantaStat Privacy Policy for VantaStat Services (website, mobile app, phone line)

Effective Date: [October 1st, 2024]

At VantaStat, which is owned and operated by MedVanta LLC, we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, store, and share your data when you use VantaStat services, including the app or voice line.

1. Information We Collect

When you use VantaStat services, we may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, location, images, videos, and other identifying information you provide during registration or use of the app or voice line.
• Health Information: We may collect health-related data, such as information required for scheduling medical appointments or coordinating healthcare services.
• Usage data: We collect information about how you use VantaStat services, including app usage logs, voice call logs, device information, and general analytics data to improve our services.
• Other Information: All other information that you share or we collect while communicating with VantaStat.

2. How We Use Your Information

We use the information we collect to:

• Facilitate and schedule medical appointments and communicate with healthcare providers.
• Improve the performance of VantaStat services and develop new features and or services based on analysis and research.
• Communicate and contact you about relevant services or updates in the future. 

3. How We Protect Your Information

We use industry-standard best practices during transmission and store your data securely. While we strive to protect your personal and health information, no system is entirely secure, and by using VantaStat services and the VantaStat website, you acknowledge and accept the risks associated with transmitting data over the internet and voice communication networks.

4. Data Sharing

We may share your information with:

• Healthcare Providers: To schedule and manage medical appointments and other healthcare services.
• Our Agents: Who assist in scheduling and routing you to the appropriate resources via the app or voice line.
• Legal Authorities: If required by law or to comply with legal processes. We will not share your information with third parties for marketing purposes without your explicit consent.
• Authorized third-party entities: These are companies and partners that we depend on to deliver VantaStat services (third party entities are not allowed to use your information for purposes outside of delivering VantaStat services).
• Other Relevant Entities: Only when applicable and is associated with VantaStat services (we are not responsible for any third parties like Social Media and other linked websites and or services that tracks your data or browsing activity).

5. Your Consent

By using VantaStat services (mobile app, phone calls), you consent to the collection, use, and sharing of your personal and health information as described in this Privacy Policy. You may withdraw your consent at any time by deleting the mobile app or ceasing use of the voice line services. Please note that withdrawing consent may limit or remove your ability to use VantaStat.

6. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal information.
• Restrict the processing of your data.
• Withdraw consent at any time. To exercise these rights, please contact us at: [email protected]

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this website or communicated via voice services, and your continued use of VantaStat services constitutes acceptance of these changes.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: [email protected]

Accessibility

MedVanta strives to make our website accessible for all users, regardless of their ability. In order to assure that our website is accessible, we follow the Web Content Accessibility Guidelines (WCAG 2.0), which provide website standards that are both user-friendly and accessible for individuals with disabilities.

WCAG 2.0 guidelines include three tiers of accessibility: A, AA and AAA. At launch, our website follows AA standards. On a continual basis, we monitor the changes on our website to maintain these standards. However if you experience any problems, please contact our practice.

Site Disclaimer

Any use of this website or the information contained on the website is at your own risk. We will not be responsible for the consequences of your decision to utilize the information contained in this website.

The medical information provided in this site is for educational purposes only, it is not intended nor implied to be a substitute for professional medical advice. Always consult your physician or healthcare provider prior to starting any new treatment or with any questions you may have regarding a medical condition.